Shipping Policy

Last updated: October 2, 2026

Thank you for shopping with us! We’re committed to getting your order to you safely and as quickly as possible.

Order Processing

• Orders are typically processed within 1–3 business days after payment is confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• During sales, holidays, or periods of high order volume, processing may take longer. We’ll keep you updated if there is a significant delay.

Shipping Times

Estimated delivery times begin after your order has been shipped:

• Standard Shipping: 5–10 business days

• Express Shipping: 2–5 business days, where available

Please note that delivery times are estimates and are not guaranteed. Delays caused by the shipping carrier, customs, weather, or other circumstances outside our control may occur.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address, order size, and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable promotion will be clearly stated on our website.

Tracking Your Order

Once your order has been shipped, you’ll receive a confirmation email containing your tracking information, when available.

Please allow up to 48 hours for tracking information to become active.

International Shipping

We may offer shipping to selected international destinations. International customers are responsible for any customs duties, taxes, or other fees imposed by their country.

Customs delays are outside our control and may affect the estimated delivery time.

Incorrect or Incomplete Address

Please make sure your shipping address is accurate before completing your order.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the package.

Lost, Stolen, or Damaged Packages

If your package appears to be lost, stolen, or damaged, please contact us as soon as possible at [your email address].

For damaged packages, we may request photos of the packaging and the items received so we can investigate the issue with the shipping carrier.

Delivery Delays

We are not responsible for delays caused by circumstances beyond our reasonable control, including carrier delays, severe weather, natural disasters, customs processing, strikes, or other unforeseen events.

Contact Us

If you have questions about your order or shipping, please contact us:

Email: [your email address]
Store: [your store name]